Updated on November, 22, 2025
Information We Collect
This Privacy Policy explains how Play Magic Beans (“we”, “our”, or “us”) handles your information when you visit our website and when you use our apps and services, such as Santa Chat. We care about your privacy and aim to collect and use only the information needed to provide safe, fun, and magical experiences.
Information we collect on this website
When you visit this website, we do not use it to actively collect personal information such as your name or email address through forms or user accounts. We do not use this website to build a profile about you. The only personal information we receive in connection with the website is information you choose to provide directly to us, for example if you contact us by email. Like most online services, our servers may automatically receive basic technical information such as your browser type, device type, and general system information needed to operate the site, but we do not use this information to identify you as an individual.
Information related to our apps
Our mobile apps may collect and process more information than this website. For example, the app may collect names and ages for personalization, record and transcribe calls, and use technical and usage data to help us improve the experience. The specific details of what each app collects and how that information is used are described in the privacy policy presented within the app. If there is any difference between this website privacy policy and an in app privacy policy, the in app privacy policy will apply to the use of that app.
How we use your information
For the website, we use the limited technical information that is automatically received by our servers only as needed to operate, maintain, and protect the site and to keep it working properly. If you choose to contact us, we use the information you provide, such as your email address and any message content, only to respond to you and manage our relationship with you. For our apps, we process the data you provide in real time to enable features such as chatting with Santa and personalizing experiences, and we may retain call recordings, transcripts, and related data as described in the app privacy policy so that we can provide, maintain, and improve our services.
Data processing by our partners
For our apps, we work with trusted partners, including OpenAI and similar artificial intelligence providers, to process interactions and power features like real time conversations. This can include processing audio, text, or other data you share within the apps so that the features work correctly and can improve over time. These partners may retain, use, or process such data in line with their own privacy policies and practices. We encourage you to review OpenAI’s Privacy Policy and other relevant partner policies if you have questions about how they handle data. You should use our apps with the understanding that your interactions within the apps, including calls and messages, may be recorded and may not remain completely private, even if you delete content on your device.
Sharing of information
We do not sell your personal information. For the website, we share information only as needed with trusted third party service providers that help us operate and secure the site, such as hosting and infrastructure providers, and they are required to protect your information and use it only for the services they provide to us. For our apps, we may share information with additional trusted providers, including artificial intelligence partners like OpenAI, cloud storage providers, analytics providers, and similar vendors that help us deliver, maintain, and improve our apps and services. We may share information if we believe it is required by law, regulation, legal process, or a government request, or when we need to protect the rights, property, or safety of our users, our company, or others. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, and any such transfer will remain subject to the commitments described in this Privacy Policy or a successor policy that provides comparable protections.
Security
Protecting your data is important to us. We use commercially reasonable technical and organizational measures to help safeguard your information against unauthorized access, loss, or misuse. This can include safeguards such as access controls and secure hosting. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be perfectly secure, so we cannot promise absolute security.
Changes to this Privacy Policy
We may update or change this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable laws. When we make changes, we will update the effective date at the top of this page and post the revised policy on this website. We encourage you to review this Privacy Policy periodically so that you stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at hello@playmagicbeans.com